Strong alliance for optimization of processes in the loans and mortgages business | Pallas Athena

Strong alliance for optimization of processes in the loans and mortgages business

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Co-operation between Pallas Athena and ProcessGold with curentis provides more transparency, quality and efficiency in the loans & mortgage business’s in Finical Services.

Pallas Athena, leading supplier of Business Process Management solutions (BPM), and curentis, a company specialized in consultancy and software development for the loans and mortgages business, have signed a strategic partnership. The goal of the partnership is to combine the expertise of Pallas Athena and ProcessGold, a consulting firm in the field of system based and automated process analysis within Business Process Management with the expertise of curentis within the loans and mortgages business.

„The extensive experience within the field of loans and mortgages, which the curentis consultants bring into our partnership, is a huge benefit for us“, says John Hoogland, CEO of Pallas Athena. „Banks are increasingly concerned with the topics of industrialization and process management. We are very pleased with the successful connection of our comprehensive process management experience and the expert knowledge of the loans and mortgages business of curentis.“

Thomas Platt, CEO of curentis AG, adds: „Our technical and methodical experience in the loans and mortgages business gets important impulses by the partnership with Pallas Athena. The availability of the two solutions Reflect|one and BPM|one provide us and our customers with interesting new opportunities and with visible gains: faster, more accurate as well as high-quality credit process analysis.“

Rudolf Kuhn, CEO of ProcessGold AG and expert of process analysis using process mining, supplements: „The accurate and fast analysis with these modern process mining tools, as well as the simple and clear representation of complex business cases, offers maximum transparency and valuable support for decision making - also in complex situations - with minimum efforts of the bank. Ultimately the conversion of the project results leads to lasting resources- and cost-optimized credit processes.“

The co-operation includes the accurate representation of the existing credit processes based on actual data, using Reflect|one as well as BPM|one of Pallas Athena. Reflect|one provides insight in the process steps and the process sequence; it reveals bottlenecks and offers maximum transparency of the actual process sequence. In addition, the accurate and fast analysis and the very descriptive and understandable representation of complex business cases by the curentis consultants, offers maximum transparency and valuable decision making support for banks, also in complex situations.

With process analysis based on process mining, a hundred percent view of all process steps, paths and exceptions can be visualized. This as opposed to analyzing processes based on a random selection. Credit institutes get a fast and true view on their business processes. Since the solution analyzes processes automatically, the views and lots of useful information are available fast and at a relatively low cost. Lengthy assessments, workshops and interviews that take weeks and are very costly are thus redundant.

“We are meeting the required time limits for processing objections by the excellent collaboration support that BPM|one offers to...”

Marjolijn Ketelaars, Business Process support coordinator UWV -UWV