Pallas Athena and Eindhoven University of Technology Join Forces on Taking Process Mining to the Next Generation | Pallas Athena
Pallas Athena and Eindhoven University of Technology Join Forces on Taking Process Mining to the Next Generation
PrintRevolutionizing new approach to identify unrecorded elements in business processes
Pallas Athena today announced that its close collaboration with Eindhoven University of Technology (TU/e), a university that puts focus on new technological enterprises, will lead to a new revolutionizing approach within process mining.
The technique of process mining is pioneered by prof.dr.ir. Wil van der Aalst and his group at TU/e. It automatically discovers and analyses business processes, by extracting knowledge from event logs recorded by current information systems. With process mining, it is possible to discover process steps, process paths, and exceptions recorded in these event logs with 100% accuracy and transparency.
Pallas Athena is taking its process mining software solution to the next level by creating a user-prompt to identify and position unrecorded elements within a business process. It is crucial for a successful process improvement project to recognize these unrecorded elements. “Process elements typically remain unrecorded in any informational system when, and if manual steps are involved.”, says John Hoogland, CEO & CO-Founder, Pallas Athena, “we use intelligent ‘gap analyses’ to identify the unrecorded elements based on characteristics like processing times, waiting times, resources and costs of surrounding elements within a business process.”
“Pallas Athena is at the forefront of adopting and applying process mining techniques in industrial practice.”, says dr.ir. Hajo Reijers, associate professor and member of the research team at TU/e investigating process mining. “It is through their hands-on experience with process mining that we identified the potential of gap analysis and jointly worked on its development.”
The process mining technology that Pallas Athena is working on today provides a complete picture of all process steps, paths, and exceptions, including unrecorded elements that are not logged by any information system. “When an unrecorded element is detected during a gap analysis, the user is prompted to add this element to the business process”, explains Mr. John Hoogland. The new addition of detecting these unrecorded elements is crucial to the success of any process improvement project. If essential process elements are missing then improvement efforts are based on an incomplete understanding of reality.
“ “We are very excited about our partnership with Pallas Athena. It is complementary to our other activities in the healthcare...”John Oxtaby, Managing Director for E.Novation UK -Enovation