Pallas Athena expands process mining functionality of its BPM Suite | Pallas Athena

Pallas Athena expands process mining functionality of its BPM Suite

New benchmark feature makes comparison to industry standards possible

Pallas Athena, the leading provider of business process management solutions (BPM), has expanded the process mining functionality of its BPM|one Suite. The new benchmark and explore features make even more detailed automatic process analysis possible and create more process transparency for companies. This allows not only processes to now be checked based on facts for their vulnerabilities and discrepancies vis-à-vis the target process but also vis-à-vis comparable process types within and outside of the company.

Pallas Athena’s process mining technology gives detailed insights into the current operations of companies, detects vulnerabilities, and with that provides the greatest possible transparency as to how processes truly run. Instead of analyzing processes at random by tracking a selected operation or a document as it flows through the company, a process analysis based on process mining allows visualization of the total picture of all process steps, paths, and exceptions. Companies thereby receive an immediate and unbiased view of their operations.

The new process mining functionalities now provide companies with even more transparency of the effectiveness of their processes and can better measure these. With the new benchmarking functionality, they can also be compared to the industry’s best practices. Companies can very quickly and easily identify improvement potentials in their processes from this and then precisely optimize these. The new explore functionalities allow any number of work operations in the drill-down principle to be reduced to one operation and tracked in a targeted manner. Not only can the “needle in a haystack” be retrieved this way, but process complexity can be simplified to such a degree that usable, tangible, and profitable insights can be gained in the analysis.

“With our innovative and efficient process mining approach, companies obtain 100 percent transparency with only one click,” explained John Hoogland, CEO of Pallas Athena. “Through the new benchmark functions, companies now receive more details even faster during process analysis in order to be able to correctly proceed more effectively with operational excellence and process improvement initiatives.”

BPM|one is a complete BPM Suite for process management that covers the entire operation of modeling and implementation to monitoring and analysis of operations. In the interplay of processing mining, exception handling, and case management, Pallas Athena provides customers for whom process exceptions are the norm with the highest value in BPM projects.